OUR EXPERTISE / 04

Something not
working? Let’s fix that.

A broken form. A layout that falls apart on mobile. A feature that stopped behaving. Tell us what is happening, and we will investigate the right way forward.

Discuss Your Website
Original website fixes and improvements interface illustration
Original illustrative interface concept
A PRACTICAL APPROACH

Start with the cause, not a guess.

Some issues are small and isolated. Others point to a wider problem with the website’s setup or technology. We review the symptoms, reproduce the issue where possible and identify the work needed. A focused repair or a broader improvement plan can then be agreed.

Some issues depend on third-party services, unsupported software or restricted access. We will explain these dependencies rather than promise a fix before investigation.

WHERE WE CAN HELP

What a better website
can involve.

Specific work is agreed after reviewing your website, the technology involved and what you want to achieve.

01

Broken functionality

Investigation of failing forms, buttons, links and other agreed website features.

02

Layout issues

Corrections for inconsistent spacing, overlapping content and cross-screen display problems.

03

Technical inconsistencies

Troubleshooting appropriate to the website’s technology and the access available.

04

Targeted improvements

Practical refinements to help the existing site work more clearly and consistently.

POSSIBLE PROJECT SCOPE

Improvements with a purpose.

  • Broken form investigation
  • Button and link issues
  • Layout and styling corrections
  • Mobile display problems
  • Navigation inconsistencies
  • Page errors and technical faults
  • Feature troubleshooting
  • Agreed maintenance improvements
THE NEXT STEP

Start with the website
you have.

Send your URL and describe the changes you are considering. We can then review the requirements and discuss an appropriate way forward.

01

Share your website

Send your current URL and tell us what is not working—or what you would like to improve.

02

Review & understand

We look at the website, understand your goals and identify areas that may need attention.

03

Plan & redevelop

We agree an appropriate scope, then work on the design, development and improvements.

04

Review & launch

We test the agreed work, review it with you and deploy the changes once approved.

Scope, price and timing depend on the website and agreed requirements.

Explore Our Process
BEFORE YOU ASK

A little
more clarity.

What should I send about a website issue?

Share the page URL, what you expected to happen, what actually happened and the device/browser involved. Screenshots and steps to reproduce the issue are useful. Do not include passwords in the inquiry form.

Can you fix a site built by someone else?

We can review an existing website regardless of who originally built it. Whether a specific issue can be addressed depends on the platform, code quality, access and third-party dependencies.

Do I need a full redesign to fix one issue?

Not usually. A focused fix may be enough. If the issue reveals a broader limitation, we will explain the options and agree an appropriate scope first.

YOUR NEXT CHAPTER

Let’s Make Your
Existing Website Better.

Tell us what is not working with your current website. We’ll review your requirements and help you explore the right way forward.

Request a Website Review Contact Our Team YOUR WEBSITE. A THOUGHTFUL WAY FORWARD.